4 Activities to Develop Strategic Thinking in Leaders and Managers
What is Strategic Thinking?
Strategic thinking according to “Management,
A Practical Introduction” by Angelo Kinicki and Brian K. Williams is “Envisioning
what might happen in the future and then applying that to our current
circumstances.” Strategic thinkers tend
to be more proactive people rather than reactive. Due to this nature, one of the best skills to
develop if you have the tendency to be a reaction person is to develop your strategic
thinking.
The term itself is rooted in strategy and
the skill is universally applicable in all aspects of an organization. Strategic thinking is a skill that is a must
for a leader or manager of an organization.
This skill is rarely listed on any applications for management or
leadership, because most hiring managers believe that strategic thinking is
implied if you are seeking a management level position. It is true that the strategic thinkers will
be the ones up for promotion, while those lacking in the ability to think
strategically will be the ones lagging behind.
What Are the Benefits of Strategic Thinking?
Perspective and orientation are two key
benefits of thinking strategically. This
skill allows its user to see a much larger picture which is a precursor for
manipulating a situation. Strategic
thinking in general makes you more informed and prepared to handle not only the
current situation, but any number of situations that may be produced from the
present. It goes without saying then
that strategic thinking produces a problem-solving atmosphere, this becomes
visible especially when difficult-to-solve problems present themselves.
Application of Strategic Thinking
I believe that the application of strategic
thinking requires that we be rooted in a business or organization, or at least
have one of focus in order to grow our ability to think strategically. I’m sure that we could apply this to other
areas of life, however, with business being the platform here, I will shift the
focus of the application of strategic thinking to only businesses and
organizations.
Understanding the Business
Understanding the business that you are
involved in is key in order to grow your ability to think strategically. Recall that strategic thinking is envisioning
what may happen and then applying this to our current circumstances. The best way to predict future scenarios is
to thoroughly understand what is going on.
In a business, we must know what should be happening in order to predict
what may happen. This is true for any
level in a tall or short organization.
This is achieved more easily in some
businesses than others, because, lets face it, some businesses get incredibly
complex. The more complex the business the
more general our understanding should be.
If the business is relatively simple, then perhaps we can afford to investigate
understanding it more meticulously. At
first, we should probably begin by studying the mission, vision, and value
statements. We should follow this up by researching
the products, goals, and services that the organization offers as well as its
methods of marketing, sales, and revenue collection. Finally, we should study the structure and
operations of the business to achieve a thorough understanding. I would follow this up with any financial
statements or reports if they are public, as well as any other written public
documentation or media. Don’t be overwhelmed
and take this process slowly, as things get more complex and interwoven the
deeper you probe to understand.
When I first joined my organization and
entered a warehouse that I was not familiar with, it seemed like I had entered
another world. The language and product
codes seemed some ancient cuneiform text that I couldn’t decipher. The product codes were some sort of hellish maturity
of the binary programming language. I
felt lost. I knew I couldn’t continue
being a part of my organization unless I became familiar with my surroundings,
and so I began to understand the business from my perspective outwards. This is different than originally described,
because I used my place in the business as a starting point and then worked my
way outwards. I suggest this to anyone
that is plunged into a new business or organization and then acknowledges that
they need a deeper understanding of it.
Once I was able to thoroughly understand the area of the business that I
was directly involved in, I was able to pick up bits and pieces of information
outside of the area. Still today I
collect information daily, ask questions, and repeat what I believe I
understand in order to reinforce my knowledge.
Broadening Functional Knowledge
Broadening your functional knowledge has to
do with making connections. Here we must
understand the importance of relationship between ourselves and the industry
that we are involved in. It is important
that we engage everything that is a part of our organization. We need to engage the people, processes,
ideas, and events. This activity is one
of doing, and in order to practice this, we need to get out and do. Key to this is not to remain complacent behind a desk but go take a stab at learning that company software after it has
been recently updated so that you are more apt to thoroughly understand how it
works.
Engage the industry itself to practice this
activity in order to strengthen your strategic thinking. Meet people and force conversation about the
industry and its specifics. Dig down
deep into some areas so that you understand more of the underlying properties
of the functions and tasks of the organization.
Some experts suggest thinking of this as the letter “T”. The upper portion of the letter refers to
your broad amount of general knowledge while the base of the letter represents
a tendril of specific information and depth of understanding into a very focused
area. Seek to increase the number of
tendrils of specific, functional information.
I am involved in the logistics side of my
organization, specifically shipping. I
could averagely perform the functions of my job just by knowing the job and the
things that I need to do. By
understanding some of the specific details of my job, I can predict future
situations and pre-formulate solutions to these situations regardless of their
complexity. So long as my understanding
runs as deep as the complexity that I am referring to, I will be successful. This is the essence of utilizing critical
thinking and it is here that we unlock its power as it relates to
leadership. A leader skilled in critical
thinking appears to be able to act in an instant on situations that would take
a normal responding person much longer.
Things like this get noticed.
Setting Aside Time to Reflect
This activity is often overlooked but
remains my favorite. Setting aside time
for reflection is the precursor to strategic thinking. It is during the reflection time that we grow
the areas of our mind that allow us to postulate the scenarios and develop the pre-solutions
in order to allow strategic thinking to manifest itself in our actions on the
job. It is the reflection time that
allow us to grow our ability to deeply connect thoughts with scenarios and
potential outcomes to potential solutions in an arena where we have time to
sort out information instead of on the fly as things happen. This is the proactive platform that strategic
thinking affords us. If we do not take
great advantage of time for reflection, we are throwing away our potential
before we even have it.
Aside from developing our strategic
thinking skills, time for reflection helps us grow as leaders, managers,
partners, and individuals. This is an
important activity for multiple areas of growth in our lives. The texts that I have read suggest setting
aside time at least once a week for critical thinking, however, I believe that some
time once a day is ideal. During this time,
you should be thinking about what you accomplished, what you have done during
the day, what you could have done, and really focus on the connection of how
acting differently would have produced different results. Really try to crunch how finely tuned changes
in your actions would have finely changed (or drastically) the outcome of the
situation. Ponder on how future
situations of this flavor are connectable to this situation and how the pattern
of actions and events with your decisions could be translated into future
manipulation of situations for the overall success of your team and
organization.
I have a lengthy commute to work that
affords me about an hour of travel time there and an hour of travel time on my
return trip. Many of my days I spend
time in reflection on the previous day during my trip there followed by
reflection of the day spent on my return trip home. This isn’t an everyday occurrence, as I spend
a good deal of my time listening to audiobooks from my favorite authors. I have recently completed “The 101 Collection”
by author John C. Maxwell. I have found
that this reflection is incredibly helpful and has fueled my growth as a leader
in my organization. It was during this
reflection that sparked my ideas of sharing what I have learned as well as many
pursuits in other rewarding areas of life.
Engaging in Lateral Thinking
This is a concept that was developed by Dr.
Edward De Bono. He had the idea of using
this to encourage insight and creativity.
What Dr. De Bono created was the idea of assuming six different mental
viewpoints and visualizing the situation using one of these viewpoints at a
time. In his teaching, he refers to them
as hats. He uses color correspondence in
order to help the visual connection with wearing a hat and the type of thought
that will occur when one is assuming thought from that viewpoint.
1.
A wearer of the white hat would be fact
oriented, and their primary purpose would be to gather information required, or
state information that they know to be true.
2.
A wearer of the yellow hat would express the
view of an optimistic person. This
person would focus on positivity and explore value.
3.
A wearer of the black hat would be the devil’s
advocate, presenting opposition and argument.
4.
A wearer of the red hat would view the
situation from an emotional viewpoint.
They would use feelings and intuition to conceptualize the situation.
5.
A wearer of the green hat would focus on
creative. This hat-bearer would explore
ideas and alternative views to the situation.
6.
A wearer of the blue hat is a type of fail-safe
or control. The blue hat would be the
one to make sure that a cyclical fashion of rotation has occurred fairly
between all hats.
Lateral thinking is important because it
allows us to step outside of ourselves and view the situation from another location. It is called lateral thinking because we are
still analyzing the same situation, we are just doing it perched above it from
a different position.
The Take Away: Making Progress
If you practice these activities and begin
to grow, you will begin to notice things indicative of your growth. One of the key indicators is your preparedness
for odd situations that you would normally be stumped or overwhelmed by. In leadership and management, we can
encounter some really weird and off-the-wall things. A lot of the time, new leaders especially,
will describe leadership as just rolling through a lot of crazy situations and
trying to hold on for dear life. This is
one of my explanations of it to my wife when I first became involved in
leadership. A lot of things have changed
since then, and I feel like the ride is much more enjoyable now, and much less
crazy. I hope you are able to take away some
of the beneficial truths from these activities, and I hope you begin to soon
notice that your strategic thinking has improved.
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